Terms Of Service
Effective Date: 6/26/2026
Guardian Mold Remediation (“Guardian,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://guardianmoldremediation.com/, submit a form, call us, text us, request an inspection or estimate, schedule service, or otherwise communicate with our team.
This Privacy Policy applies to Guardian Mold Remediation and, where applicable, related services provided by Guardian Remodeling & Construction.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Property address or service location
- Information about your mold concern, remediation need, remodeling project, or service request
- Photos, documents, or other information you submit through our website, email, text message, or other communication channels
- Appointment, inspection, estimate, and project-related details
We may also collect basic website usage information automatically, such as your IP address, browser type, device type, pages visited, and general interaction with our website. This information may be collected through cookies, analytics tools, or similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Schedule inspections, estimates, appointments, and project visits
- Provide mold inspection, mold remediation, construction, remodeling, or related services
- Communicate with you about your inquiry, appointment, estimate, project, or customer service request
- Send appointment confirmations, reminders, updates, follow-ups, and support messages
- Improve our website, services, customer experience, and internal operations
- Maintain records related to estimates, projects, communications, and services
- Comply with legal, regulatory, insurance, safety, or business obligations
Text Messaging and Mobile Communications
If you provide your mobile phone number and opt in to receive text messages from us, we may send text messages related to your inquiry, inspection, estimate, appointment, project, service request, or customer support matter.
Message frequency may vary depending on your request or active project. Message and data rates may apply. You may reply HELP for help or STOP to opt out of text messages at any time.
Consent to receive text messages is not a condition of purchase.
We do not sell, rent, or share mobile opt-in information or SMS consent with third parties for their marketing or promotional purposes.
How We Share Information
We do not sell your personal information.
We may share information only when reasonably necessary to operate our business, provide services, or comply with legal obligations. This may include sharing information with:
- Employees, contractors, technicians, inspectors, or project partners involved in your service request
- Software, website, hosting, scheduling, email, phone, text messaging, payment, or customer management service providers
- Insurance, legal, accounting, or compliance professionals
- Government, regulatory, or legal authorities when required by law
Any third-party service providers we use are only permitted to use information as needed to provide services to us or comply with applicable requirements.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function, understand visitor activity, improve performance, and support marketing or analytics efforts.
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no website, email, text message, or electronic storage system is completely secure. You share information with us at your own risk.
Data Retention
We may retain personal information for as long as necessary to respond to your request, provide services, manage our business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, business, or recordkeeping requirements.
You may opt out of text messages at any time by replying STOP. You may also contact us directly to request that we stop sending certain communications.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.
Children’s Privacy
Our website and services are intended for adults and property owners, tenants, landlords, property managers, businesses, or other service decision-makers. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Guardian Mold Remediation
Website: https://guardianmoldremediation.com/
Email: mark@guardianofthehome.com